Direct contact

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Data protection

By submitting the data entered in the contact form by clicking on the "Send inquiry" button, you agree that we will use your details to respond to your request or contact. Disclosure to third parties will generally not take place unless applicable data protection regulations justify a transfer. You can revoke your consent at any time with effect for the future. In case of cancellation your data will be deleted immediately. Your data will otherwise be deleted after processing your request according to the legal deadlines. You can always inform yourself about the data stored about your person. Further information on data protection can also be found in the Privacy Policy on this website.

Data protection declaration

General advice and mandatory information

Data protection

With this data protection declaration our company would like to give information about the type, extent and purpose of the personal data we collect, use and process. Further, the persons concerned are to be informed about the rights they are entitled to by way of this data protection declaration.

Note on responsible authority

The responsible authority for the data processing on this website is: Alzeyer Werkzeugmaschinen Service GmbH Obere Schanzenstraße 1-7D-55232 Alzey Telephone: 06731/45350 Telefax: 06731/45339 Email:

Data protection officer

We have appointed a data protection officer for our company: Alzeyer Werkzeugmaschinen Service GmbH The data protection officer Obere Schanzenstraße 1-7 D-55232 Alzey Email:

3. Data recording on our website


On our website we use cookies as well as analysis services. Cookies do not cause any damage and do not contain any viruses. Cookies serve to make our offer more user friendly, more effective and safer. Cookies which are necessary to carry out the electronic communication process or to provide certain functions you wish (example shopping cart function) are used on the basis of Art. 6 Para. 1 page 1 \it. a DSGVO, your voluntarily issued approval. Details are given in the later parts of the data protection declaration. At the beginning of your visit to the website/shop you can decide whether you issue your approval to this. You can revoke your issued approval at any time.

Server log files

In calling up our website, information is automatically sent to the server of our website via the browser used on your terminal. This information is temporarily stored in a so called log file. Following information is recorded without your assistance and stored until it is automatically deleted: • IP address of the requesting computer, • Date and time of access, • Name and URL of the accessed file, • Website from which the access ensues (referrer URL), • Browser used and if necessary the operating system of your computer as well as the name of your access provider. We process the named files for the following purposes: • Guarantee of a smooth website connection, • Guarantee of a comfortable website use, • Evaluation of the system security and stability as well as • for further administrative purposes. The legal basis for the data processing is Art. 6 Para. 1 page 1 lit. f DSGVO. Our legitimate interest ensues from the above listed purposes for data collection. In no case do we use the collected data to draw conclusions about your person.

Contact form

You can contact us via a provided form. Here it is necessary to give a valid email address as well as your name or the corporate name to be able to answer your enquiry. Further information is voluntary. Data processing for the purpose of contacting us ensues according to Art. 6 Para. 1 page 1 lit. a DSGVO on the basis of your voluntarily issued approval. The personal data we have collected for the use of the contact form is automatically deleted after your enquiry has been dealt with.

Newsletter subscription

We offer you a newsletter which informs you about current events and offers. If you would like to subscribe to the newsletter you have to give a valid email address. Legal basis for the dispatch of the newsletter is your approval according to Art. 6 Para. 1 page 1 a) in connection with Art. 7 DSGVO in connection with Section 7 Para. 2 No. 3 UWG. You can revoke your approval to receive the newsletter at any time. We store the user credentials as long as they are needed for the dispatch of the newsletter. We store the recording of the registration and the dispatch address as long as there is an interest in the proof of the originally issued approval. You can cancel the registration at any time. It is sufficient to send a message in text form (e.g. email, fax, letter) to the contact data under Number 1. Of course, each newsletter also has an unsubscribe link.

Processing of customer data

We collect, process and use personal data only insofar as it is necessary in justifying, defining or changing the legal relationship (inventory data). This ensues on the basis of Art. 6 Para. 1 lit. b DSGVO, which allows the processing of data for fulfilling a contract or contractual measures. We only collect, process and use personal data about the use of our internet sites (usage data) insofar as it is necessary to enable the user to use the service or if necessary for invoicing. The collected customer data is deleted after the completion of the order or termination of the business relationship. Legal retention periods remain unaffected. We do not use any automatized decision making and any profiling.

4. Analysis Tools

The tracking measures listed in the following and which we used are carried out on the basis of Art. 6 Para. 1 S. 1 lit. f DSGVO. With the tracking measures used we want to ensure a needs-based design and the continuous optimisation of the website. On the other hand, we use the tracking measures such as statistically recording the use of our website and evaluating it for the purpose of optimising our offer for you. These interests are to be seen as legitimate in the sense of the above named regulation.

1&1 WebAnalytics

On our internet pages we use 1&1 WebAnalytics, a web analysis service of the 1&1 Internet SE, Elgendorfer Straße 57, 56410 Montabaur (“1&1”). 1&1 assesses the user behaviour of our websites via the service 1&1 WebAnalytics and records the following user data: • Referrer (website visited before) • Requested website or file • Browser type and browser version • Appliance type used • Time of the access • IP address in anonymised form (is only used to ascertain the place of the access) Cookies are not used here according to 1&1. As a rule the information about your use of our websites is conveyed to a server of 1&1 and stored there anonymised. Using the ascertained user data, 1&1 compiles anonymous reports about the website activity. Your IP address is likewise anonymised according to 1&1 by 1&1 WebAnalytics and only processed in a shortened form to exclude any relation to your person. More details on the operating principle of 1&1 WebAnalytics are under /vorteile-von-1und1-webanalytics-a10784875.html.

Webshop Analysis

For the purpose of the needs-based design and the continuous optimisation of our webshop we use analysis tools. In this connection, pseudonymised user profiles are drawn up and cookies (see under No. 3) are used. The information created via the cookie about your use of this website such as • Referrer (website visited before) • Requested website or file • Browser type and browser version • Operating system used • Appliance type used • Time of access • IP address in anonymised form (is only used to ascertain the place of access) is conveyed to a Magenta server and stored there. Also if necessary, this information is conveyed to third parties insofar as this is legally required or third parties process this data in the order. You can prevent the installation of the cookies via a corresponding setting of the browser software; however we draw your attention to the fact that in this case it is possible that not all functions of this website can be used to their full extent.

5. Payment


We have integrated PayPal components on this website. PayPal is an online payment service provider. Payments are made via so called PayPal accounts which represent virtual private or business accounts. The European operating company of PayPal is PayPal (Europe) S.à.r.l. & Cie. S.C.A., 22-24 Boulevard Royal. 2449 Luxembourg. The personal data transferred to PayPal is as a rule first name, surname, address, email address, IP address, telephone number, mobile telephone number or other data necessary to settle payment. Also necessary for the settling of the purchase contract is certain personal data which is connected with the respective order. In paying with PayPal, the bank data you have deposited with PayPal is used for payment by PayPal. We have no access to this data. The transmission of the data is for payment settlement, fraud prevention as well as an identity and credit assessment check. PayPal passes the personal data if necessary on to connected companies and service providers or subcontractors insofar as this is necessary to fulfil the contractual obligations or the order data is to be processed. The transmission of your payment data to the payment service provider only ensues insofar as this is necessary for the payment settlement. Legal basis is Art. 6 Para. 1 page 1 b DSGVO. The collected payment data is deleted after the completion of the order or termination of the business relationship. Legal retention periods remain unaffected. The person concerned has likewise the possibility to revoke the approval issued to PayPal for the handling of personal data to PayPal. The valid data protection regulations of PayPal can be called up under

6. Other plug ins

Google Maps

Google Maps Via an API this page uses the map service Google Maps. Provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. To be able to use the functions of Google Maps it is necessary to store your IP address. As a rule this information is conveyed to a Google server in the USA and stored there. The provider of this site has no influence on this data transmission. The use of Google Maps ensues in the interest of an attractive presentation of our online offers and that the places we give on the website can be found easily. This constitutes a legitimate interest in the sense of Art. 6 Para. 1 lit. f DSGVO. There is more information on handling user data in the data protection declaration of Google:

7. The rights of the person concerned

You have the right at any time to information about the stored personal data, correction, deletion, restriction of the processing, opposition to the processing as well as data portability. An objection is valid for the future. Please use the contact data under number 1. In addition there is a right to appeal to a supervisory authority.

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